Support

ISI Customer Support is Ready 24/7/365

Connect with our Support Center Technicians via

Support@MyHealthRecords.com

Toll Free:1-800-344-1323

Specialized Teams

Implementation Team

  • Project management leadership

  • Step by step GANTT chart specifies dates and resources

  • ISI hosted periodic conference calls

  • Thorough testing before Go-Live

Training Team

  • Multi-media approach: desktop streaming, training videos, software ‘Help’ button and toll-free support line

  • Initial training: remote or onsite - customer choice

  • One-on-one training for front-end speech to maximize provider efficiency and shortcuts

Interface Team HL7 and FHIR

  • Expertise with all major host and ancillary systems

  • EHRs, PACS, RIS, PAS

  • VNA, vendor neutral architecture: our messages match your EHR’s format

  • Repointing existing interfaces to save time and dollars

  • Proficiency with custom, point-to-point and spreadsheet uploads

For our Business Accounts Networking/Cloud Team

  • Easy upgrades

  • Our team relieves your IT dept

  • No VPN required between remote workers and facility

  • Single VPN between Arrendale and facility

Ready to Help

Our techs are at your service

   800-344-1323

We Support

Providers
Clinicians
Families & Individuals
Professionals
Email Support

Support@MyHealthRecords.com

Toll Free

   1-800-344-1323