Technology

ISI Technology

Clean robust solutions solve complex imaging and clinical documentation needs

Flexible user interface, interoperability and data mining save time

Integrated tablet, Smart Phone or PC applications

Cloud hosting assures anywhere and any time access and delivery

Proven reliability and years of software success end downtime and user frustration

Security features promote compliance for HITRUST, HIPAA and HITECH with detailed system logging

Technical Features

  • Intuitive, user-friendly admin console, menus, reports and permissions

  • Lightweight desktop MSI install for individuals or enterprises without visiting each desktop

  • Smart phone app with easy upload and viewing from MS, iOS and Google devices

  • Product development using DOT.NET, web service and browser-based apps

  • On-line help and product videos for training simplification

  • File type compatibility for data, documents, audio, video, PDF output and images

  • 24 x 7 x 365 US staffed helpdesk with CRM incident-tracking software

  • HTTPS SSL for secure Internet access

  • Triple DES encryption and data ‘at rest’ encryption for HITRUST and PHI compliance

  • Individual user profile permissions to authorize each type and level of access

  • FHIR HL7 interface experience, VNA architecture compatible with all major EHRs, PACS, RIS and PAS systems

  • SFTP and PC download automation as additional report delivery options

Manage Your Medical Records Your Way

The ISI Platform Enables Compliance

  • In addition to the security available from Windows networking, ISI utilizes its own security architecture

  • System administrators create a customized profile for each user with each privilege and access type assigned individually

  • When a user signs on, the ISI system enables only the authorized activities for that user ID

  • Users can be restricted to specific departments or specific facilities within multi-departmental and multi-entity health systems

  • ISI’s Electronic signature via requires an additional authorization (PIN) per CMS guidelines

  • ISI does not use e-mail technology to route documents due to HIPAA. All delivery is accomplished within our secure network environment and tracked including hard copy and online options

  • Our data center is independently audited yearly and has the earned the highest security certifications

ISI Advantage

  • Web-based Admin Console

  • Desktop Review

  • ISI Mobile app

  • Diagnostic Image Storage

Medical Records, including :

Single click to print an Event History report listing each action and access event

Independently audited data enter; maintains highest certifications, ISO 27001

Facilities may require user password updates on a configurable schedule

Mobile dictations are sent as encrypted voice files after each job; no open streaming

Our Audit Logging Includes

  • Detailed transaction logs of all activities including dictating, listening, speech conversion, transcribing, editing, viewing, printing, faxing, downloading and e-signing

  • All events associated with the provider’s voice file and with the resulting transcript

  • A sequential log with user ID, activity performed, workstation, time and date, relevant fax numbers and relevant printer ID, HL7 activity

  • Each job’s event history report can be printed or viewed by an authorized user

  • Transcription document versioning

  • Authorized ISI users may view prior versions of a transcript with each version’s author (speech rec engine, transcriptionist, editor and provider) and time and date of changes

  • While using personal computers, smart phones or tablets, the patient demographic information, transcripts and voice files are triple DES encrypted and password-protected on all devices

  • If a provider loses his smart phone or tablet, the user’s password can be immediately changed via the ISI Admin Console

  • When a user, remote or on-site, logs off from the ISI system, all transcripts, patient demographic data and voice files are removed from the device, including PCs, tablets and smart phones

  • If a provider forgets to log off the Mobile smart phone app, the system will automatically log the user off due to inactivity after a configurable amount of time

  • Each dictation is sent as an encrypted file from the Mobile app instead of openly streamed

Cloud Storage of YOUR Medical Records