FAQ

Insure the patient always has access to their own medical history from anywhere in the World so that at any time this information can be shared with their doctor when needed.

ISI’s facility management enables a practice, hospital, health system or ACO to departmentalize doctors in a group or department. Any doctor can choose to use the ISI system and may opt in easily from out Registration Portal.

ISI has extensive Integration and Interoperable experience. We are a Mirth Community member which is part of the Connect Project. We stay current on all integration updates and currently interface with hundreds of clinical systems with thousands of HL7 connections, the FHIR standard.

ISI enables a comprehensive HIPAA strategy consisting of many individual parts. Highlights include:

  • Audit logs per job that list every event
  • Detailed, thorough HIPAA policies and procedures to document compliance for physical, electronic, technical and administrative safeguards
  • An inclusive Risk Assessment, updated periodically, as actions are taken to reduce identified risks
  • Enterprise-wide, consistently updated anti-virus software covering all servers and employee workstations at data center, onsite and remote
  • Encrypted files and client metadata during creation, storage and transmission
  • Data hosting at a premier data center with external audits and certifications
  • Yearly HIPAA training and certification for all Arrendale employees and independent contractors.
  • Further information is available on the Privacy Policy link on this website.

Eliminating unnecessary tests reduces your cost immediately. There are direct costs to tests in the form of co-pays and time. Reducing the time for a doctor to diagnose and solve a medical problem in a timely manner will result in direct cost savings as well.

  • Our Support Center is totally US based for customer efficiency and convenience
  • Our Training is remote or onsite. We do not tell customers to “Read this pdf”.
  • ISI software includes a secure provider to patient video conferencing option
  • Data from our system is easily searchable and exportable via csv files for unique customer analysis
  • Our system is always up, running and available. We notify customers in advance of downtime for Windows updates.