Support

Implementation Team

• Project management leadership

• Step by step GANTT chart specifies dates and resources

• ISI hosted periodic conference calls

• Thorough testing before Go-Live

Training Team

• Multi-media approach: desktop streaming, training videos, software ‘Help’ button and toll-free support line

• Initial training: remote or onsite - customer choice

• One-on-one training for front-end speech to maximize provider efficiency and shortcuts

Interface Team HL7 and FHIR

• Expertise with all major host and ancillary systems

• EHRs, PACS, RIS, PAS

• VNA, vendor neutral architecture: our messages match your EHR’s format

• Repointing existing interfaces to save time and dollars

• Proficiency with custom, point-to-point and spreadsheet uploads

For our Business Accounts Networking/Cloud Team

• Easy upgrades

• Our team relieves your IT dept

• No VPN required between remote workers and facility

• Single VPN between Arrendale and facility